Question 1

How do I place an order?

Accepted Answer

Thank You for shopping with us! To place an order follow these steps:
 
1. Browse and find the items you like
2. Click on the item and choose your color and size then "add to cart"
3. Check the basket icon on the top right of the site should now have a number based on the quantity you've selected 
4. Insert any reward coupons or promo codes in the designated areas
5. Complete your order by checking out with your shipping information (ensure to double check shipping information)
6. Check your email for your confirmation number (immediate) as well as a seperate shipping email (within 1-3 days)

Question 2

I haven't received a confirmation email, what should I do?"

Accepted Answer

If you've placed and order and have not recieved a confirmation email, please email us at support@2whistlesclothing.com

Be sure to include your name and email used for the order.
We will get back to you as soon as possible, as we typically respond in less than 4 hours (operating hours from 7am-8pm)

Question 3

How long does shipping take?

Accepted Answer

We ship everywhere in the U.S. & most places Internationally

Shipping domestic U.S. can arrive within 3-7 days depending on your desired method.
International can arrive within 7-20 days depending on your desired method and location
 
*days = business days  // Items shipped M-F 9-5pm

Question 4

How do I return an item?

Accepted Answer

RETURNS
We do accept returns on an approval basis through email within 7 days of order being delivered, please initiate the return by include the following in an email to us: 
 
Name:
Order Number:
Item Returning:
Reason for the Return:
 
A refund will be promptly made once the item returns to our hub
*Returned items must be unworn and in it's original packaging   |   email: support@2whistlesclothing.com

EXCHANGES
We apologize, we are no longer accepting exchanges under any circumstance.

Question 5

What forms of payment are accepted?

Accepted Answer

We accept all major credit cards: 
-VISA
-MASTERCARD
-AMERICAN EXPRESS
-DISCOVER 
through our secured SSL system

We also offer a PAYPAL and AFTERPAY options when checking out

Question 6

How can I get promotional coupons?

Accepted Answer

SUBSCRIBE TO OUR EMAIL LIST
You can receive an immediate coupon by joining the movement through our email subscription! Sign up is at the bottom of each website page - Coupon only sent once to first time sign ups!
Being apart of the email subscription also provides surprise benefits and coupons throughout the year. 
*email subscription is free, there is no charge to join and you can cancel or unsubscribe at any time

JOIN THE MOVEMENT REWARDS SITE MEMBERS
Another great option for receiving promotional discounts is to join us as a SITE MEMBER. Available at the top of each page next to the site menu. Once you sign up you have access to reward points.
Every $1 spent in purchases gets you 2 points  | Signing up as a brand new member gets you 30 points to start right off the bat! 
Every 100 points gets you a $10 off coupon!

FAQ

Frequently asked questions